Primary Role

Provides varied and complex administrative and office support services for the Personnel Evaluation Committee, along with the Accounting, Business and Economics, Mathematics, Information Technology/Computer Science, Communication Departments, and the International Studies Program.

Typical Duties and Responsibilities

  •  Preforms a range of administrative/office support services including correspondence preparation; filing maintenance and retrieval; copying; customer services by phone, in person, through the US mail, and through email; scheduling meetings, arranging travel; etc.

  •   Reconciles department purchasing cards, keeps accurate files of purchases and receipts for each managed card.

  •   Performs a variety of critical logistical support services including: planning and scheduling meetings, events, travel, etc.; arranging appointments; planning and overseeing mailings; preparing and circulating agendas/announcements/minutes.

  •  Answers questions by phone, in person or email.  Provides program information and explains program policies and procedures to diverse customers, both internal and external, providing expert counsel and advice.

  •   Collects and processes data and information collected from faculty and administrators, students, and external sources, including reports.  Insures the completeness of documentation.

  •  Collects, processes, and organizes confidential student course evaluations and other materials for faculty evaluation files. Maintains a supporting database and master files for the junior and senior faculty evaluations systems.

  •    Collects, tracks, and maintains data and information from new faculty hires, promotions, contract renewals, and tenure for use in preparing faculty evaluation lists and historical reports.

  •    Completes and prepares routine reports. May draft correspondence for signature of others. Prepares and proofreads documents including reports and correspondence prepared by others

  •   Maintains copier and paper supplies for use in copier.   Serve as the “back-up person to Initiates service call as needed for maintenance or repair to copier.

  •   Organizes interview schedules, overnight accommodations, and dinner reservations for candidates involved in job searches. Organizes receipts and sends information to Human Resources.

  •   Involved in the orientation of new faculty – orders nameplates and keys, checks office for phone and computer, arranges training, provides general orientation to copier, mailroom, etc.

  •   Assists the Communication department with the promotion and mailing for a writing competition.  Collects papers for the writing competition, and prepares the necessary database and correspondence.

  •  Perform related duties as assigned.

Supervision Given/Required

Works with considerable independence. Must work collaboratively with diverse individuals and groups. May supervise a small support staff and/or student assistants.

Position Qualifications

  • Knowledge and capabilities normally acquired through completion of a high school diploma. Additional academic training preferred.

  •  Three years experience in an office setting sufficient to demonstrate intermediate competencies in: customer service, project planning and management, PC based office software, budget tracking, staff supervision,word processing skills, and effective handling of confidential materials.